Frequently asked.

All 50 U.S. states and Washington, D.C. We do not deliver to U.S. territories or APO/FPO addresses. Standard shipping is free on all eligible orders.

Free standard shipping to all 50 U.S. states and Washington, D.C. Handling takes 1–2 business days; transit after dispatch takes 3–4 business days. Estimated total delivery time is 4–6 business days, not a guaranteed delivery date.

Our cutoff is 07:00 PM (GMT−06:00) Central Standard Time (Chicago), fixed at UTC−06:00 all year. Before 7:00 PM on a business day, that day is the handling start day. At or after the cutoff, on weekends or U.S. federal holidays, the next business day is the start day.

Measure around your head just above the ears, keeping the tape level. Compare the measurement with the product page. Sun hats come in S/M (56–58 cm) and L/XL (59–61 cm). Beanies fit 54–60 cm; caps adjust from 54–60 cm.

Follow the care instructions on its product page. Knits, suede and structured caps require different care; avoid applying the same washing method to every hat.

Request a return within 30 days of receipt by emailing [email protected] with your order number and reason. Change-of-mind items must be unused, in original condition and packaging. Authorized returns go to our address in France using tracked shipping.

We cover return shipping for our errors, damaged items or defects. You cover return shipping if you change your mind. No restocking fee applies. Ordinary return-condition requirements do not prevent reporting damage, defects or a wrong item.

Approved refunds return to the original payment account within 10 calendar days.

Review your selected products, delivery details and total before submitting payment through an available payment service. Refer to the actual payment and order confirmation you receive. If you are unsure about the status of a payment or order, contact support.

Email [email protected]. Our business and authorized return address is 6 Rue Des Foraines, 80120 Quend, France.