ETHERGLOW / CUSTOMER INFORMATION
Privacy policy
Who we are
Etherglow operates etherglow.shop. Contact: [email protected]. Address: 6 Rue Des Foraines, 80120 Quend, France.
Information you provide
When you shop or contact us, information may include your name, email, phone number, shipping and billing addresses, order details, payment-related information and the content of your support requests. We use information as needed to respond to requests, process transactions, fulfill orders, manage delivery and returns, maintain the site and meet applicable obligations.
Service providers and partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed when required by applicable law.
Browser storage
This website stores your selected product identifiers, options and quantities in local storage to retain your shopping cart across visits. Clearing browser site data removes that cart. We do not use marketing analytics or advertising trackers on this website. See our Cookie Policy.
Your choices and requests
You can contact [email protected] to ask about your personal information or request access, correction or deletion, subject to applicable rights and obligations. Avoid sending card numbers or security codes in support messages.
Retention and transfers
Information is retained as necessary for the purposes described here and applicable obligations. Providers may process information in locations different from your own. Contact us if you have questions about the handling of your information.
Changes
We may update this policy to reflect changes in our practices. The policy displayed on this page is the current version.